NZ Post is making changes to in-store applications for Mail Redirection and Mail Hold services. They had previously allowed individuals to use their SuperGold Card and/or Community Services Card to verify their ID, but they have been advised by both the Ministry of Social Development and the Ministry of Health that these cards do not meet the appropriate legal identification requirements. From 11th February, individuals can still use a Driver’s Licence, Passport, a Certificate of Identity (issued under the Passports Act), or Kiwi Access Card (formerly known as HANZ 18+ Card) to verify their ID when applying instore for the Mail Redirection and Mail Hold service. Please note that NZ Post will accept approved IDs that have expired as a form of ID.
Age Concern Wellington