Waka Kotahi is encouraging people to be vigilant, because of a number of online scams targeting vehicle owners. They included scammers pretending to be Waka Kotahi representatives and asking drivers to urgently renew their licences, another saying the driver had overdue toll payments, and another claiming the driver was owed a refund. A link in the emails then transfers drivers to a fraudulent website
Waka Kotahi only sends emails if a person has contacted it first, or if a person had signed up to receive email notifications and reminders. People who might have fallen victim to the scam should contact their bank immediately and ask it to stop the suspicious payments.
Do not respond to the email but use the internet or your own original documents to find their contact number and contact directly.